Support Center

Account Management

Institutional Account KYC

Documents required for KYC verification of Institutional Accounts Full legal name Principle...

Individual Account KYC

Delta Exchange has two categories of KYC (Know Your Customer) requirements. The salient features...

Why can’t I log in to my account?

Please check if you have entered the correct email and password. Should you have forgotten...

How do I tell if the email is from Delta Exchange or a phishing email?

Take special note of the email address of the sender. Emails from Delta Exchange will always...

Can I change my email address after registration?

No, email address is permanently bound with an account and can’t be changed. ...

I have lost my 2FA device. How do I regain access to my account?

Please write to [email protected] with subject ‘Lost 2FA device’. We may ask you to provide...