By accessing or using any Services in any manner whatsoever, You agree to be bound by these Terms.
The services we offer include but are not limited to a peer-to-peer trading platform that offers trading of cryptographic tokens and currencies (“Cryptocurrency“ or “Cryptocurrencies”) and leveraged derivative contracts that have Cryptocurrencies as the underlying basis for the transaction (“Cryptocurrency Derivative” or “Cryptocurrency Derivatives” or “Derivative Contract” or “Derivative Contracts”).
When You access or use our Website or Services, we automatically collect information about You, including:
We collect information about the computer or mobile device You use to access our Services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
We collect information about the transactions You complete using the Services, including the Cryptocurrency or Cryptocurrency Derivatives trades You execute, the deposits and withdrawals you make in/ from your Hosted Wallets.
We and our service providers may use various technologies to collect information, including cookies and web beacons. Cookies are small data files stored on Your hard drive or in device memory that help us improve our Services and Your experience, see which areas and features of our Services are popular and count visits, manage the registration process for accounts, remember your site preferences, retain certain information to process orders for exchange transactions, and retain information to provide You with support. Web beacons are electronic images that may be used in our Services or emails and help deliver cookies, count visits, and understand usage and campaign effectiveness.
Details of our cookies policy are available here.
We may use information about You for various purposes, including to:
We also reserve the right to use aggregated personal data to understand how our users use our Services, provided that those data cannot identify any individual.
The categories of recipients include:
In the event Your personal information is required to be shared with any authority in compliance to the applicable existing laws of any appropriate and applicable jurisdiction, You will provide Your prior written consent to Us within 5 (Five) days, after which (in case of no response from You), We will be permitted to disclose such personal information of Yours with the said authority.
Your payment and transaction details will not be shared with other users or third parties under any circumstances.
You agree and acknowledge that when You deposit Cryptocurrency to Your Account or withdraw Cryptocurrency from Your Account in accordance with the Terms of Service, through the use of cryptographic hashes and keys, You take full responsibility for the risks involved. By using the Services, You automatically accept liability of any loss, damages or implications incurred through the use of this Website. Bit Protocol LLC, Dote Labs Ltd and their affiliates and their respective owners, shareholders, and officers will not be held liable for any loss of Cryptocurrency.
We employ technical and organizational security measures to protect the information you give to us from any deliberate or undeliberate manipulation, loss, destruction or access by unauthorized persons. Our security measures are improved and adapted on a regular basis.
However, although We endeavor to provide reasonable security for information we process and maintain, please be aware that no security system can prevent all potential security breaches.
We will retain your information for only as long as there is a business or legal need. If we determine that we no longer need your personal data to fulfil the purposes we collected it for, we will either erase (delete) it or anonymize it. Here are some exemplary factors which we usually consider when determining how long we need to retain your personal data:
You have the right to demand information regarding your personal data from us. If you have any queries, require further explanations or wish to obtain information on your data stored by us or if you wish such data to be corrected, blocked or deleted, please contact: [email protected]
However, when interacting with any blockchain, we may not be able to ensure that your personal data is deleted. This is because blockchains are public decentralised networks and blockchain technology does not generally allow for data to be deleted and your right to erasure may not be able to be fully enforced. In these circumstances, we will only be able to ensure that all personal data that is held by us is permanently deleted.
You may withdraw your consent to the collection, storage and use by us of your information by contacting us at the address and/or contact number set out above.
If You have any queries regarding this policy, please contact us at [email protected].