Support Center

KYC - Guidelines

Delta Exchange has upgraded its KYC requirements; these requirements will be applicable to all users who have joined the platform after/ on 25th Apr'22.
  • New users will not be able to use the platform without completing the minimum level of KYC required for their country
  • We do not offer our services to users below the age of 18
  • We do not offer our services to residents of United States of America (including Puerto Rico, the U.S. Virgin Islands), St Vincent and the Grenadines, Iran, North Korea, Syria, Crimea, Cuba, Ontario (Canada), Afghanistan, Cambodia, Pakistan or to users of accepted countries below the age of 18
Users from different countries enjoy different level of privileges based on KYC verification level :
Country of Residence Type of User Daily Withdrawal Limit Lifetime Withdrawal Limit
All Countries Unverified Users No trade or withdrawal access
India, China, Canada (expect Ontario & Quebec) Verified Users Infinite Infinite
Rest of the world Level 1 Verified - Phone 5K 50K
Level 2 Verified - Phone and Identity 50K 500K
Level 3 Verified - Identity and Address Infinite Infinite

KYC Requirements

Indian Residents

Indian users need to provide the following information to complete KYC:
  • Legal Name
  • DOB
  • Verified phone number
  • PAN
  • Aadhar Card
Post completion of the verification, Indian users will be marked as Level 3 verified and will have access to all products on Delta and will have no restrictions on withdrawals

China & Canada (except Ontario & Quebec) Residents

Users need to provide the following information to complete KYC:
  • Legal Name
  • DOB
  • Proof of Identity
  • Proof of Address
Post completion of the verification, these users will be marked as Level 3 verified and will have access to all products on Delta and will have no restrictions on withdrawals

Rest of the World

These users will have the choice to complete any of the following levels of verification based on their requirements:
  • Level 1: Phone number verification: Users need to verify their active phone connection. Post completion of this verification, users will be able to use the platform and withdraw funds equivalent to $5K daily and $50 K in their complete lifetime on the platform.
  • Level 2: Identity and Phone number verification: Users need to verify their active phone connection and proof of identity via block pass. Post completion of this verification, users will be able to use the platform and withdraw funds equivalent to $50K daily and $500 K in their complete lifetime on the platform
  • Level 3: Full KYC: Users need to verify their active phone connection, Proof of Identity and Proof of Address. Post completion of this verification, users will be able to use the platform and will not have restriction on withdrawals

Old Unverified Users

Old unverified users will continue to have their old withdrawal limits (Daily: ~$5K and Lifetime: $500K) until 15 Sep'22. Post this, they will have to comply with the above guidelines.
Still can't find what you are looking for?
Raise a support ticket