At Delta Exchange, your account security is our top priority. If the login location seems unfamiliar, don’t worry—it’s often due to how internet connections work.

How We Detect Location

We use your IP address (not GPS) to determine location. This IP is provided by your Internet Service Provider (ISP) and can sometimes point to a different city or even state than your actual location.

Common Reasons for Location Mismatch

• Mobile Data Usage: Mobile networks often route traffic through distant servers.
• VPN Connection: VPNs mask your real location and show the location of the VPN server.
• Dynamic IPs from ISPs: Your IP address may change and point to another region.

What Should You Do If It Looks Suspicious?

• Change your password immediately.
• Enable Two-Factor Authentication (2FA) for added security.

Need More Help?

If you're unsure about any login, contact our 24/7 support team. We’re always here to help you stay safe on Delta Exchange.