OTP Issues During Bank Verification – Steps to Fix

Modified on Fri, 20 Jun at 4:53 PM

If you didn’t receive the OTP (One-Time Password) while verifying your bank account, please try the following:

  1. Check your spam or junk folder – The OTP email might have been misrouted.

  2. Wait a few minutes – There could be a short delay in SMS or email delivery.

  3. Check your inbox/storage limit – Make sure your inbox isn’t full or blocked.

  4. Ensure a stable internet connection – A poor or unstable connection may prevent the OTP from being delivered properly.
  5. Raise a support ticket – If none of the above steps help, contact us via support by raising a support ticket so we can investigate and assist you promptly.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article

Preview
0 of 0