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OTP Issues During Bank Verification – Steps to Fix

If you didn’t receive the OTP (One-Time Password) while verifying your bank account, please try the following:

  1. Check your spam or junk folder – The OTP email might have been misrouted.

  2. Wait a few minutes – There could be a short delay in SMS or email delivery.

  3. Check your inbox/storage limit – Make sure your inbox isn’t full or blocked.

  4. Ensure a stable internet connection – A poor or unstable connection may prevent the OTP from being delivered properly.
  5. Raise a support ticket – If none of the above steps help, contact us via support by raising a support ticket so we can investigate and assist you promptly.

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