Support Center


Basic Verification Level (Mobile number verification) Discontinuation

As per our latest KYC policy, all customers are required to upgrade from Basic Verification to Verified or Verified Plus KYC states on or before March 31, 2023 to enjoy uninterrupted service.
Currently all the users who have only done mobile number verification fall in the basic verification category.
Docs required to upgrade KYC:
  • Government issued ID
  • Selfie verification
  • Proof of Address (only for Verified Plus state)
Failure to comply by March 31, 2023 deadline will result in suspension of your deposit, withdrawal and trading privileges. For any queries, please write to us at [email protected]
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